These Terms and Conditions govern the supply by us of any Products ordered by you on the Site. By agreeing to order a Product, you agree to be legally bound by these Terms and Conditions. These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the “CPA”).

Jaguar Purchase Terms & Conditions

It is important that you read the terms and conditions on this page (the “Purchase Terms and Conditions“) and understand them. They apply to all orders you place for purchases to be made on our websites (the “Sites“, our “Site“) and form the basis of all contracts made between you and us as a result of those orders.


During the process of placing your order, you will also be asked to confirm that you accept the Purchase Terms and Conditions. By placing an order on our Site, you agree to be bound by these Purchase Terms and Conditions and you also agree that they will form the basis of the contract for any purchases you make from our Site. If you do not wish to accept the Purchase Terms and Conditions or if you are unsure as to the meaning of any part of them, then please do not place any orders on the Sites.

We may occasionally update these Purchase Terms and Conditions, for example to comply with changes in the law or to take account of new ordering processes, goods or services that we may offer. You should read the latest version of the Purchase Terms and Conditions on the Sites whenever you place an order, in order to ensure you are happy with the current Purchase Terms and Conditions at the time you place your order. These Purchase Terms and Conditions were last updated in March 2017.

We advise you to keep a copy of these Purchase Terms and Conditions and your order details for your future reference. We have tried to make these Purchase Terms and Conditions “printer friendly” and recommend that you print them from our website when placing your order.

Please note that your use of this site are subject to the following documents:

Our website terms of use, which can be found here, govern your use of our Sites;
Our privacy policy, which can be found here sets out how we use any information you provide to us whilst using our sites; and
Our cookies policy, which can be found here, sets out how cookies, web beacons and similar technologies are used by us as you use our Sites.

Our main trading address is Jaguar Land Rover South Africa, 28 Victoria Link, Route 21 Corporate Park, Nellmapius Drive, Irene X 30, Centurion, 0157

If you have any questions about these Purchase Terms and Conditions or any other customer service enquiries, then please contact us by:


Phone: 0801111445
Open: Monday to Friday: 9am to 5pm
Saturday: Closed
Sunday: Closed
Public Holidays: Closed


To purchase from us your delivery address must be within the borders of South Africa.. No cross border deliveries will be facilitated by us.

You must register on the website in order to place an order


Please note the following in relation to the product information provided on the Sites:

Product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size.
We cannot guarantee that your computer’s display will accurately reflect the colour of the products you order and, therefore, those products may vary slightly in colour from the images on the Sites.
Jaguar Land Rover Limited’s policy is one of continuous product development. The right is reserved to change the specifications, colours and prices of the products illustrated and described in our website at any time. Subject to these Purchase Terms and Conditions, we will fulfil accepted orders, but there is no guarantee that anything you have seen on the Sites will still be available for purchase at a later date.
Our product offerings may vary from market to market and are subject to change without notice.
If you have any doubts about the colour, size or any other specification of the products you wish to order, we recommend you contact our customer services department, using the details given above in the “Our Details” section prior to placing an order on the Website.


Please note that all care is taken to display prices with VAT and as accurately as possible. However, prices may vary between Jaguar Dealers and are subject to change without prior notice. Prices include VAT, plus an hourly labour cost of R910 (incl. VAT) will apply for all vehicle gear fitment. Please note that the final fitment cost depends on the specific part to be installed and will be supplied by the dealer upon your quote request.


You first have to register in order to purchase items from this Site. If you wish to order something from this Site, you have to login and then proceed by selecting the quantity you wish to purchase and then adding it to your ‘shopping cart ‘.

From the ‘your shopping cart’ page, you then proceed through the checkout process, to enter your billing address, delivery options,, any personal message, and enter any valid promotional voucher code that you have.

Once you have created your order, you will be displayed your full Order Summary. You should check that all the details are correct. If it is not correct, you can step back through the checkout process and correct any mistakes before confirming and submitting your order to us.

It is your responsibility to ensure that your order is correct before submitting it to us. If you have any problems with your order, please contact our customer services department, using the details given above in the “Our Details” section.

To place your order you must click the “Pay now” button on the checkout page. You will be directed to a secure payment page operated by our provider Payfast with on-line payment facilities where you can enter your payment information. You may also have to go through a transaction confirmation process with the issuer of the card that you are using to pay us.

Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this. Once you have entered your payment information and your payment has been confirmed, you will then be directed to an Order Acknowledgement confirmation screen on our Site displaying the details of your order.


The prices indicated on our Sites include all taxes including VAT. Unless otherwise stipulated on the Site, all charges are in the currency then in force in South Africa.

All payments must be made at the time of placing the order using the payment facilities on the Site. We accept payment by all major debit and credit cards and EFT payments

It is your responsibility to ensure that the payment details you provide are correct and complete. We do not have to supply goods to you if the details you submit when making your order are incorrect or incomplete, and we are unable to take payment as a result.

No payment will be treated as made until we have received it in cleared funds, and we will not dispatch the goods until we receive payment in full. When you submit an Order to the Site, you agree that you do so subject to the latest Terms and Conditions available on the Site at the date you submit your Order. You are responsible for reviewing the latest Terms and Conditions each time you submit an Order.


You own the goods once we have received payment in full for them and they have been delivered to you.


We may not necessarily keep a copy of these Purchase Terms and Conditions with your order. We advise you to print a copy of them so you can refer to them in the future.

All communications between us and all contracts formed between us will be made and conducted in the English language.

Any notices we send to you will be sent to the most recent e-mail address provided to us by you.

Neither you nor we intend that these Purchase Terms and Conditions other than the 6 month warranty as set out in that section, or any contract formed between you and us for the supply of goods or services by us to you will be enforceable by anyone except you and us.

Each element of these Purchase Terms and Conditions operates separately. If any court or relevant authority decides that any of them (or any part of them) are unlawful or unenforceable, the remaining terms (or part of them) will remain in full force and effect.

Nothing in these Purchase Terms and Conditions or our contract gives you any rights in respect of our intellectual property (or that of third parties who grant us rights to use their intellectual property), other than the right to proper use and enjoyment of the goods you have purchased from us.

In no event will Jaguar be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site. Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.

All names, images, logos identifying Jaguar are proprietary marks of Jaguar. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Jaguar does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders’ rights.

Jaguar does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Jaguar and you visit entirely at your own risk.

Although the products sold via the Site may be under warranty, the Site itself is supplied on an “as is” basis and has not been compiled or supplied to meet your individual requirements. It is your sole responsibility to satisfy yourself prior to accepting these Terms and Conditions that the service available from and through this Site will meet your individual requirements and be compatible with your hardware and/or software. Information, ideas and opinions expressed on this Site should not be regarded as professional advice or the official opinion of Jaguar Land Rover South Africa and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Site.

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